Terms and Conditions

Website: https://mentorio.uno
Legal Entity: Mentorio Uno (Pty) Ltd
Registration Number: 2024/123456/07
Registered Address: 1st Floor, The Media Mill, 7 Quince Street, Milpark, Johannesburg, Gauteng, 2092, South Africa

1. Introduction

Welcome to Mentorio Uno! These Terms and Conditions (“Terms”) govern your use of our website, platform, and services offered at https://mentorio.uno (“Website”), operated by Mentorio Uno (Pty) Ltd (“Company”, “we”, “us”, or “our”).

By accessing or using the Website or any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Website or services.

2. Services Overview

Mentorio Uno provides online coaching, mentorship, and educational guidance services, including but not limited to:

  • Personal and career coaching

  • Mentor-mentee matching

  • Virtual consultations and sessions

  • Access to learning resources and content

All services are intended for informational and self-development purposes only. We do not guarantee specific outcomes.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using the Website, you represent that you meet this requirement and that all information you provide is accurate and truthful.

4. User Accounts

To access certain features, you may be required to create a user account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your account credentials

  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate your account at our sole discretion.

5. Payments and Fees

Some services are provided on a paid basis. By purchasing any services, you agree to:

  • Pay all applicable fees as listed at checkout

  • Authorize us to charge your payment method

  • Understand that all fees are non-refundable unless otherwise stated

All prices are in South African Rand (ZAR) and inclusive of applicable taxes unless stated.

6. Cancellation & Refund Policy

You may cancel a session up to 24 hours in advance for a full refund. Cancellations within 24 hours of the session may not be eligible for refunds. Subscription services can be canceled at any time but are non-refundable for the remaining period.

For refund requests, please contact: support@mentorio.uno

7. Intellectual Property

All content, trademarks, logos, and materials on the Website are the intellectual property of Mentorio Uno (Pty) Ltd or its licensors. You may not copy, reproduce, distribute, or exploit any content without prior written permission.

8. User Conduct

You agree not to:

  • Violate any laws or regulations

  • Infringe upon the rights of others

  • Use the platform for unlawful, harmful, or abusive purposes

  • Upload harmful code or attempt to disrupt the Website

We reserve the right to take legal action and/or terminate access for violations.

9. Disclaimers

Our services are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the services will be uninterrupted or error-free, or that results will meet your expectations.

10. Limitation of Liability

To the maximum extent permitted by law, Mentorio Uno (Pty) Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or services.

11. Privacy Policy

Our Privacy Policy forms part of these Terms and is available at:
https://mentorio.uno/privacy-policy

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be resolved in the courts of Johannesburg, South Africa.

13. Changes to Terms

We may revise these Terms at any time. Changes will be posted with an updated effective date. Your continued use of the Website constitutes your acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Mentorio Uno (Pty) Ltd
Email: support@mentorio.uno
Phone: +27 10 500 1234
Address: 1st Floor, The Media Mill, 7 Quince Street, Milpark, Johannesburg, Gauteng, 2092, South Africa

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